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eCogra Certified Casinos

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Self-Regulation of the Online Gaming Industry

eCogra was established in 2002 as a non-profit organisation and is the
acronym for e-Commerce Online Gambling Regulation and Assurance.

Initially founded by MicroGaming and, eCogra is an independent
organisation targeting fairness and compliance within the online gambling
community. Its core function is establishing protocols for fair gaming and
ensuring that operators adhere to these stringent standards. Online casino
enterprises are subject to audits by eCogra to determine whether or not they
achieve  “Safe & Fair” status. Any online gambling operator bearing this
seal of approval on their home page is considered to be reputable.

For an online casino to obtain an eCogra seal of approval, they need to be
compliant in three major areas, including player protection, fair gaming and
responsible conduct.

Player protection generally involves an assurance that all gamblers receive
their winnings within an appropriate time frame. To ensure this, the casino is
required to be accountable and transparent in terms of storing and providing
player receipts and keeping track of wagering requirements. eCogra casinos need
to clearly stipulate and define terms and conditions of use, particularly when
it comes to payouts and bonus redemptions. In addition, the gaming operator
needs to provide a secure platform for the protection of financial and personal
information that is stored on the internet.

Fair gaming involves analysing and assuring that online casino operations are
free from software manipulation. As such, casinos are required to utilise Random
Number Generators to ensure that slots, cards and dice are random and are not
wager or VIP dependent. Inclusive to this requirement, is that all operators
operate within appropriate connectivity parameters, and that they have the
relevant back-up mechanisms and disaster recovery systems to remedy faults.

Some of eCogra’s more broader assessments with regard to online gambling
organisations are covered by the Responsible Conduct analyses. One of their
major considerations is the ability of the online casino operator to prevent
money laundering through a series of controls. The need for this arose following
the enactment of the Unlawful Internet Gaming Enforcement Act (UIGEA), aimed at
the prevention of terrorist related money laundering. Other concerns for
responsible conduct include on-site advertising that is truthful, as well as
assistance to problem gamblers.

Whilst eCogra is primarily involved in setting and maintaining industry
standards, it also acts as an intermediary in dispute resolutions between
operators and gamblers, and any queries or complaints regarding an eCogra
approved casino can be forwarded to them at

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