Betfair Ordered by ASA to Take Down Billboards
Date published: 15 August 2009
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Although online gambling is legal in the United Kingdom, as is the
advertising thereof, it does not mean that online gambling companies can
advertise what they want when they want, as leading online betting exchange
Betfair found out this week, when it was ordered to take down two
billboards.
The two billboards in question were ordered to be taken down by the Advertising
Standard Authority (ASA), the UK's official advertising and marketing 'watchdog'
organization. The ASA made the decision after it received complaints from 'UK
statistics watchdog', Straight Statistics, about Betfair's campaign.
Straight Statistics' complained that the ad's claim that Betfair's odds are '40
percent better than SP' was misleading. The stats firm argued that the majority
of people would understand the ad to mean that if they placed a bet with
Betfair, they could gain a 40 percent better return than betting at Starting
Price (SP).
Said a Straight Statistics spokesperson, 'The kind of comparison Betfair used is
misleading because long-priced horses are much longer-priced on Betfair, and
therefore distort returns calculated in the advertised way. The average punter
backs a short-priced winner much more often than a long-priced winner.'
After considering the complaint in detail, ASA adjudicators determined that
Betfair's claim '40 percent better than SP' was not qualified in any way, and
that Straight Statistics was correct in their summation that consumers who
viewed the billboard ads were likely to be mislead by Betfair's figures which
were skewed.
Said the Straight Statistics spokesperson on hearing the news that the ASA had
upheld its complaint, 'We are delighted that our claim has been upheld. We are
strongly in favour of the punter getting a good deal, but misrepresentation must
be stamped on hard.'
In its own defence, Betfair claimed that it arrived at the campaign by
calculating the odds on all horses races run since it launched its own SP in
December 2007 ( which totalled around 17,000) and surmised that if a customer
placed a certain wager at its SP, they would have gained 41 percent more than a
standard SP.
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